Ticket Information
Tickets
The Hotel

The Hotel: Festival of Frights

The Hotel

Voted North Carolina's #1 Haunted Attraction

The Hotel is an intense, interactive haunted attraction designed to take you to the limits of your own fear. There are tight corridors and disturbing scenes. You will be touched. This attraction is not appropriate for young children. The attraction is located inside a REAL haunted location - The Garrett Hotel, which is an historic national landmark with numerous instances of documented paranormal activity.

The Hotel is designed for ages 16 and up. It is NOT recommended for younger children or anyone faint of heart. Children under the age of 16 must be accompanied by a parent or guardian. We caution parents to be certain any child under 18 years of age is ready for our haunt. No refunds will be given if they decide not to go through. The Hotel is not wheelchair accessible. The passageways are very narrow.

Tickets can be purchased at the door, however purchasing your ticket online in advance allows you to select a time you wish to visit, which will get you in the door faster when you get here. Purchasing your ticket online will also guarantee that you will be able to get in the door (and is highly recommended if you are traveling a long distance to get here). We do sell out occasionally and tickets cannot be purchased at the door once we have sold out for the night.

NO REFUNDS. All SALES ARE FINAL.

On busy nights, we sell out. Buy your tickets online to guarantee you will be able to get in. This is highly recommended if you are traveling a long distance.
You can purchase tickets at the door, but we stop selling tickets at the door once we have reached capacity.

General Admission - $25

Allows one person entry into The Hotel for the date and timeslot purchased. You will walk through the attraction with a group of up to 6 general admission ticket holders. You will select a time slot for your ticket. The selected time slot is a range of time in which you are allowed to enter the general admission line. You may arrive at any time during the selected timeslot, but cannot enter the waiting line before the selected time. There is no guarantee that you will make it into the attraction during the selected time slot. If we are busy, you may have to wait in line for a while before entering.


Fast Pass - $40

Same as a general admission ticket, but allows you to jump to the front of the line so you can get in the door with minimal or no wait for entry. Fast pass ticket holders are admitted before general admission ticket holders, but only during or after the selected time slot on your ticket. If there are other fast pass ticket holders, you may have a short wait in the fast pass line.


VIP - $60

The VIP ticket is for people who are looking for an extreme haunt experience. It allows one entry into The Hotel by yourself or with your own group of up to three other VIP ticket holders for a much more intense, personalized, more interactive, more hands-on, and intimidating haunt experience. This ticket also allows you to jump to the front of the line with minimal or no wait for entry.


No-Scare Ticket - $10

Allows one person entry into The Hotel during our No-Scare event.

Our no-scare event is KID FRIENDLY. Here's your chance to experience the haunt with the special effects lighting, fog, and smells, but with NO SCARE ACTORS. This event is designed for anyone who does not like to be scared but still wants to see the scenes and have a fun spooky experience. This is especially geared toward families with small children who want to see and enjoy the sets without being scared.





Season Pass - $100

Buy 4 passes and get 1 free! A season pass allows one person five admissions to The Hotel to any haunt of their choosing during 2023-2024 Season. You can use this pass to visit each of our five haunts for this season or use it for multiple visits to one or more of our haunts. Great for anyone who is planning to visit multiple times with a savings of $25.

Non-transferrable. Pass may only be used by one person.


Ultimate Pass - $250

If you can't get enough of the haunted house experience, then The Hotel Ultimate Pass is for you! The Ultimate Pass includes the following perks:

  • Unlimited access to all haunts throughout the season for one person. That means you can go through as many times as you like on any day throughout the season.
  • 20% off all merchandise items in The Hotel gift shop. Does not include food or beverages.
  • 20% off a single ghost tour ticket.
  • One express tarot card reading from one of our gifted oracles.
Non-transferrable. Pass may only be used by one person.



Other Attractions

  • Ghost Tours

    A guided tour and paranormal investigation of a real haunted hotel.

  • Psychic Readings

    Unlock the mysteries of your life with a personalized reading from our gifted oracles.